Privacy & Cookie Policy

Effective Date: May 1, 2007

Macro Merch ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.macromerch.com ("Website") and use the services provided by Macro Merch ("Macro Merch Services"). By accessing or using our Website, you agree to the practices outlined in this Policy.
Our system security is authorized and managed by www.deconetwork.com.

If you have any questions about this Policy, please contact us at sales@screenprintingselect.com.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you by email, by posting a notice on the Website, or by displaying a notice when you log in to your account. Please review all updates carefully. You may not receive notices if your cookies are disabled or blocked.

Information We Collect

Personal Information:
We collect information you provide directly, such as your name, address, phone number, email address, payment details, and tax information.

Non-Personal Information:
We collect technical data automatically, including your browser type, IP address, operating system, referring URLs, ISP details, and browsing behavior on our Website.

How We Collect Information

Directly from You: When you create an account, place an order, sign up for newsletters, or communicate with us.
Automatically: Through cookies, web beacons, and analytic tracking technologies when you use our Website.
From Third Parties: Through partners providing services like payment processing, order fulfillment, marketing, and analytics.

How We Use Your Information

Fulfill orders and provide services
Improve Website functionality and customer experience
Process payments
Send newsletters or promotional materials (if you opt-in)
Communicate with you regarding your account or inquiries
Analyze usage trends and measure advertising effectiveness

Sharing of Information

Successors: If Macro Merch is acquired or merged, your information may be transferred to the new owner.
Service Providers and Partners: We share data with trusted partners for payment processing, analytics, customer support, and Website optimization.
Legal Compliance and Protection: We may disclose information to comply with legal obligations or defend our rights.
Affiliates: If you purchase products through affiliates, we may share your name, city, and state for internal recordkeeping and marketing (only if you opt-in).
Non-Personal Information: We may share aggregated, non-personally identifiable data for business purposes.

Cookies and Web Beacons

We use cookies to enhance your browsing experience, remember your preferences, and analyze Website usage.
Types of Cookies:

First-party cookies:
- login_token: Keeps you logged in between visits.
- _pc_session_id: Stores session-related information.
- c_rt_ppr: Maintains server session affinity.
- set_sa: Tracks originating sales agents.
Third-party cookies (e.g., Google Analytics):
Used to collect anonymized information about how visitors use our Website.

You can manage or disable cookies through your browser settings. Visit www.aboutcookies.org for detailed instructions.

Protecting Your Personal Information

We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your personal information during transmission and storage.
However, no online system can guarantee 100% security, and we are not liable for unauthorized access beyond our reasonable control.

Managing Your Information

You may request access to your personal information or request corrections by contacting sales@screenprintingselect.com.
Account updates, corrections, or deletions can also be managed through your account settings.

Tell-A-Friend Program

If you use our referral features, we collect your friend's name and email address to send them a one-time invitation email. This information is only used for referral purposes.

Third-Party Websites

Our Website may link to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices.
Please review their privacy policies before providing any personal information.

Children's Privacy

Under 13 Years: We do not knowingly collect information from children under 13. If we discover such information, it will be deleted immediately.
Ages 13–17: Users between 13 and 17 may use the Website only with parental or legal guardian supervision.

Parents or guardians may request account deletion by contacting sales@screenprintingselect.com.

Your Communication Preferences

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in any email or by contacting sales@screenprintingselect.com.
You may also adjust your communication preferences through your account settings.

Customer Satisfaction Surveys and Rating Captain

We use Rating Captain to collect feedback about our products and services. Rating Captain may process data such as:

Subpages visited
Time spent on pages
Click behavior
Device/browser information, including general location data

We have entered into a data processing agreement with Rating Captain to ensure data protection standards are met. No profiling is performed using this tool.
You may revoke your consent at any time by contacting us at sales@screenprintingselect.com.